Frequently Asked Questions

I am by appointment only to ensure personalized time and attention with each guest. Booking in advance is highly recommended, and a waitlist is available.

Short answer, Yes! I am specially trained in advanced techniques to care for damaged, thickened, or missing nails. However, you may be referred to a doctor for clearance before certain services can be performed.

I offer specialty foot care including natural nail care, classic pedicures, and advanced care pedicures. Advanced treatments include debridement for thick nails, bracing for painful nails, restoration for missing nails, reduction of overgrown or cracked heels and calluses, and repair of other common nail and foot issues. Please look over my service descriptions and book the New Client Consultation for a dedicated time to discuss your concerns.

Every appointment sets aside time specifically for you. It is thoughtfully prepared to give you my full attention. I kindly ask for a minimum of 24 hours notice to cancel or reschedule so I can allow others the opportunity to book and enjoy the same experience.

When booking, your appointment is reserved with a deposit, secured with your credit card. The balance is due upon completion of your scheduled service.

If you miss your appointment without notice, or cancel under the 24 hour mark, the deposit is applied towards the Late Cancel / No Show Fee. You will have to pay another deposit for another appointment reservation. You will be banned from booking online after no show violations. No exceptions.

Additional guests can be distracting, and I am not able to focus and give you the quality service you deserve. Only those who are receiving a service are allowed in the studio.

You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day. If you have an existing appointment, please message directly through the booking app Square via the link in your appointment reminder.

Come with clean feet. No need to remove polish. If you have any concerns, feel free to let me know ahead of time if we have not already discussed it so I can ensure enough time has been booked.

If you arrive late, your appointment will still end at the scheduled time. Non essential tasks will be reduced to make up for lost time. Please plan accordingly for traffic, construction, bathroom visits, etc.

I make every effort to stay on time for every appointment. If you are habitually late, you may be blocked from additional services. I do not like the stress of being rushed in order to stay on time for the next appointment.

By booking an appointment with me, you agree to all my policies.

If you are sick, please let me know asap! Do not wait until the morning of hoping you will wake up feeling better. I cannot afford to get sick as I do not have sick pay or vacation pay. Nor do I have time in my schedule to move 6-18 people around while I recover.

If you show up sick, I may send you home or ask you to wear a mask depending on the severity of your symptoms.